Frequently Asked Questions

1- Are there any restrooms at the office of CentralPark-NewYorkCity.com?

Unlike other bike rental/tour companies, we do have a restroom at the office !

2- What should I wear ?

We suggest that you dress appropriately for season.

3- Do I need to make a reservation online?

To ensure bike availability and save %20 on walk in price, it is wise to make a reservation online ahead of time.
To make a reservation click here: Reservations

4- Are Gratuities included in the price?

Gratuities are not included in the tour/rental price. If you're satisfied after the tour, tips are greatly appreciated !

5- Do you have baby seats ?

Unlike other bicycle rentals/tours companies, we do have baby seats !

6- Do you have bicycle baskets?

Yes. It is also free of charge.

7- Do you have water bottle holders on bicycles?

Yes, we do.

8- Do you have multilingual tour guides ?

Yes, we have French, Spanish, Italian, Bulgarian, Turkish, Russian speaking tour guides as well ! No fee will be charged for that.

9- Can you deliver bicycles to my hotel ?

Yes, we deliver bikes to your hotel !

10- Do you offer group discounts?

Sure we do, please email us if you have a group of 10 or more.

11- What kind of deposit do I need to rent a bicycle?

A passport or valid driver license is required as deposit.

12- How old do I need to be to rent a bicycle ?

You have to be older than 13 years old in order to rent a bike. For more information, read our privacy policy.

13- Do you offer helmets and locks?

Yes, we do. And unlike other bike rentals/tours companies, it is free of charge !